Privacy Policy
This Privacy Policy explains how Caroline Santo Coaching collects, uses, and protects your personal information when you visit this website or use our services. We are committed to honoring your privacy with the same integrity and care that guides our coaching practice.
1. Information We Collect
We may collect personal information such as your name, email address, phone number, and booking details. Payment-related information is processed securely by third-party providers. We also collect any additional information you choose to share during coaching sessions or through our website forms.
2. How We Use Your Information
Your information is used to provide high-quality coaching services, respond to your specific inquiries, manage schedules, and send updates or resources you have requested. We value the trust you place in us and do not sell your data.
3. Legal Basis for Processing
For visitors in applicable regions, such as the European Economic Area (EEA), we process your information based on your consent, our legitimate business interests, or the necessity to fulfill a contract with you.
4. Cookies and Tracking Technologies
This website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how you interact with our content. You can manage your cookie preferences through your browser settings.
5. Data Sharing and Third-Party Services
We partner with trusted third-party service providers, such as payment processors, scheduling tools, and email platform providers, to facilitate our services. These partners are required to protect your data in accordance with their own privacy policies.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Data Security
We implement appropriate technical and organizational measures to maintain a level of security appropriate to the risk of processing your personal data, protecting it against unauthorized access or disclosure.
8. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, update, or request the deletion of your information. Please contact us to exercise these rights.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
10. International Visitors
If you are visiting from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The 'Last Updated' date at the bottom of this page will reflect the most recent changes.
12. Contact
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us at: hello@carolinesanto.com. Please note that this document is provided for informational purposes only and does not constitute legal advice.
Last updated: April 26, 2026